Effective 2026-07-01.
These Terms of Service ("Terms") govern your access to and use of this website and the software products offered by Victorious by Rachael ("we," "us," "our"), a business operated by Rachael Hager in the Commonwealth of Virginia, United States. By using this site or purchasing a product, you agree to these Terms. If you do not agree, do not use the site or the products.
Our products are built for professional use by adults (18+). LexArbiter, in particular, is designed for licensed U.S. attorneys and law-firm staff and is built around U.S. contract law and the ABA Model Rules. You are responsible for confirming that your use of any tool is appropriate for your jurisdiction, your profession's rules, and your clients.
We sell downloadable desktop software under perpetual, non-exclusive licenses, along with optional support and related digital goods. The specific terms of each software license are set out in the End-User License Agreement (EULA) that ships inside every product package. Where these Terms and a product's EULA conflict regarding that product, the EULA controls for that purchase.
Prices are listed in U.S. dollars and may change at any time before purchase. Introductory or founding-customer pricing is time-limited and offered at our discretion. Payment is processed by third-party providers (e.g., Stripe, Payhip, Etsy, Gumroad); by purchasing, you also agree to the applicable provider's terms. We deliver purchased software by secure download link, ordinarily within two business days of a confirmed purchase.
Software licenses are sold as described in our Refund Policy. Where a product page advertises a specific money-back guarantee (for example, LexArbiter's 30-day guarantee), that published guarantee governs that product.
You agree not to:
Some products can connect, at your election, to third-party services you already use — for example, the optional LexArbiter integration with Clio. When you enable such an integration, you authorize the software to exchange data with that service using credentials or authorization you provide (such as an OAuth grant). Your use of the third-party service remains governed by that service's own terms and privacy policy, and you are responsible for your own account, configuration, and compliance with it. We are not responsible for the availability, security, or conduct of third-party services we do not control. See our Security page for how integration data is handled.
Our software helps you organize, redact, process, and search your own documents. It does not provide legal, financial, medical, or other professional advice, and it is not a substitute for your professional judgment. Any output — including AI-generated summaries, redactions, or search results produced by the local model — must be reviewed by you before you rely on it. You remain solely responsible for the accuracy, confidentiality, and proper use of your work product and your clients' information.
All software, documentation, trademarks, and site content are owned by us or our licensors and are protected by law. Your purchase grants the license described in the EULA and nothing more; no ownership transfers to you.
To the maximum extent permitted by law, the site and products are provided "as is" and "as available," without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, beyond what is expressly stated in the product documentation.
To the maximum extent permitted by law, our total liability for any claim relating to the site or a product is limited to the amount you paid for the product giving rise to the claim. We are not liable for indirect, incidental, consequential, special, or punitive damages, including lost profits, lost data, or business interruption. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.
You agree to indemnify and hold us harmless from claims, losses, and expenses arising out of your use of the products, your violation of these Terms, or your violation of any law or third-party right.
We may modify, suspend, or discontinue any part of the site or a product at any time. We may update these Terms; the "Effective" date above reflects the current version, and your continued use after a change constitutes acceptance. Because our software runs locally and does not require our servers, a license you have already purchased continues to function under the terms in effect at the time of your purchase.
Your rights under these Terms and the EULA end automatically if you materially breach them. On termination you must stop using and destroy your copies of the software, as described in the EULA.
These Terms are governed by the laws of the Commonwealth of Virginia, United States, without regard to conflict-of-law principles. The exclusive venue for disputes is the state and federal courts located in Virginia, and you consent to their jurisdiction.
Questions about these Terms: contact@victoriousbyrachael.com.
Plain-English terms. Not legal advice.